Creating quality: concepts, systems, strategies and tools

Focused on problem-prevention driven quality engineering and control from a systems point of view, this comprehensive text addresses the subject from two broad categories: the experience of quality and the creation of quality. The text emphasizes proactive pre-process level design and analysis activity, covering the full range of diagnostic and experimental tools and including fundamentals of probability and statistics, Total Quality Management, and quality function deployment. The text covers not only currently prevalent reactive quality assurance strategies, aimed at managing losses and at detecting and correcting problems which already exist, but also more speculative proactive strategies involving an emphasis on physical cause-and-effect knowledge, risk analysis, experience, and judgment to justify action versus historical physical observations. The qualitative nature of Sections One through Four and Eight of the text require broad thinking skills. Sections Five through Seven present technical information and techniques

Book . English .

Published New York; London: McGraw-Hill, 1995

Available at Coleraine CC.

Coleraine CC – 1 on shelf at: TS156.K65

Barcode Shelfmark Loan type Status
009600686 TS156.K65 Standard Available

Details

Statement of responsibility : William J. Kolarik

ISBN : 0070352178 , 9780070352179

Note : Include bibliographic references and index.

Physical Description : xxvii, 925pp ; 23 cm.

Series : McGraw-Hill series in industrial engineering and management science

Subject : Quality control.

Contents

  1. Section I: Quality, Concept, Philosophy, and Systems
  2. 1 Concept
  3. 2 Philosophy
  4. 3 Paradigms, Systems, and Systems Integration
  5. Section II: Experience of Quality
  6. 4 Human Needs and Quality Chains
  7. 5 Product, Process, and Human Performance
  8. 6 Robust and Mistake Proof Performance
  9. Section III: Creation of Quality Fundamental Strategic and
  10. Tactical Quality Tools
  11. 7 The Seven New (Japanese) Tools
  12. 8 Benchmarking and Strategic Thinking
  13. 9 The Seven Basic Japanese Tools
  14. 10 Process Improvement and Process Flow Diagrams
  15. Section IV: Creation of Quality, Definition and Design
  16. 11 Quality Planning and Quality Function Deployment
  17. 12 Failure Mode and Effects Analysis
  18. 13 Logic Tree Analysis: Fault, Event, and Goal Trees
  19. 14 Design Review and Value Analysis
  20. Section V: Creation of Quality, Statistical Process Control
  21. 15 Variables Control Charts
  22. 16 Attributes Control Charts
  23. 17 Process Sampling, Process Stability, and SPC Chart Interpretation
  24. 18 Process Capability, Tolerance, and Measurement
  25. 19 Product Acceptance and Acceptance Sampling Plan
  26. Section VI: Creation of Quality, Designed Experiments
  27. 20 Single Factor Experiments
  28. 21 Multiple Factor Experiments
  29. 22 Regression and Response Surfaces
  30. 23 Blocked, Split Plot, Fractional Factorial, and Taguchi S/N Experiments
  31. Section VII: Creation of Quality, Reliability Models
  32. 24 Reliability Configurations and Stress-Strength Models
  33. 25 Reliability, Maintainability, and Availability
  34. 26 Reliability and Maintainability Experiments
  35. Section VIII: Creation of Quality, Total Quality Management
  36. 27 Philosophy and Leadership
  37. 28 Empowerment and Creativity